GangesSoft LLP - Privacy Policy

Effective Date: January 11, 2025

This Privacy Policy explains how GangesSoft LLP ("we," "us," or "our") collects, uses, discloses, and protects the personal information of our users ("you" or "user").

1. Information We Collect

GangesSoft LLP may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, mailing address.
• Account Information: Username, password, and other account-related information.
• Transaction Information: Purchase history, payment information (credit card details, billing address), and order details.
• Technical Information: IP address, browser type, device information, and browsing history.
• Usage Information: Information about how you use our website or services, such as pages visited, features used, and time spent on our site.
• Other Information: Information you voluntarily provide to us, such as through surveys, contests, or customer support inquiries.

2. How We Collect Information

GangesSoft LLP collects information from you in several ways, including:

• Directly from you: When you provide information to us through our website, mobile applications, or other channels, such as when you register for an account, make a purchase, contact us, or participate in a survey.
• Automatically: When you interact with our website or services, we may automatically collect certain information, such as your IP address, browser type, and device information.
• From third parties: GangesSoft LLP may receive information about you from third parties, such as social media platforms, advertising networks, and data analytics providers.

3. How We Use Your Information

GangesSoft LLP may use your personal information for the following purposes:

• To provide and improve our services: To deliver the services you request, such as processing orders, providing customer support, and personalizing your experience.
• To communicate with you: To send you emails, notifications, and other communications, such as order confirmations, shipping updates, and marketing messages.
• To personalize your experience: To tailor our services to your interests and preferences.
• To conduct research and analysis: To understand how users interact with our services and to improve our products and services.
• To comply with legal obligations: To comply with applicable laws and regulations, such as responding to legal requests and preventing fraud.
• For marketing purposes: To send you marketing communications, such as newsletters, promotions, and special offers. You can opt-out of marketing communications at any time.

4. Data Sharing and Disclosure

GangesSoft LLP may share your personal information with the following third parties:

• Service providers: GangesSoft LLP may share your information with third-party service providers who assist us in providing our services, such as payment processors, shipping companies, and data analytics providers.
• Business partners: GangesSoft LLP may share your information with our business partners for marketing and other purposes.
• Legal and regulatory authorities: GangesSoft LLP may disclose your information to law enforcement agencies or other government officials as required by law or in response to a valid legal request.
• Other parties: GangesSoft LLP may disclose your information to other parties with your consent or as otherwise permitted by law.

5. Data Security

GangesSoft LLP takes reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Rights

You have certain rights regarding your personal information, including the right to:

• Access: Request access to the personal information GangesSoft LLP holds about you.
• Correction: Request correction of any inaccurate or incomplete personal information.
• Erasure: Request the deletion of your personal information.
• Restriction: Request the restriction of the processing of your personal information.
• Data portability: Request the transfer of your personal information to another organization.
• Object: Object to the processing of your personal information.

You can exercise these rights by contacting us using the contact information provided below.

7. Cookies and Tracking Technologies

GangesSoft LLP may use cookies and other tracking technologies to collect information about you and your use of our services. You can control the use of cookies through your browser settings.

8. Children's Privacy

Our services are not intended for children under the age of 13. GangesSoft LLP does not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

GangesSoft LLP may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Company Name: GangesSoft LLP

eMail: director@GangesSoft.com